Benson Tower 2BR Apartment at Pakuwon Mall, West Surabaya
A comfortable two-bedroom base above Pakuwon Mall, managed by Le Ciel Hospitality. Enjoy a private balcony, a kitchen and convenient access to shopping and dining.
A welcoming apartment for your Surabaya stay
The air-conditioned apartment has two bedrooms, one bathroom with a shower and bidet, a bright living area with a flat-screen TV, a balcony with city views, and a kitchen with a refrigerator, stove, cookware and dining utensils.
Sleeping arrangements
The current Booking.com listing describes one large double bed, one single bed and one futon. Please check the sleeping arrangement and suitability for your group before confirming your reservation.
Facilities at Benson Tower
Shared facilities include an outdoor swimming pool, fitness centre, sky garden, jogging track, BBQ area and indoor and outdoor children’s play areas. Use is subject to building hours, availability and residence rules. The building has 24-hour security and an access-card system.
There is direct indoor access to Pakuwon Mall for shops, dining, a cinema and everyday essentials. Parking is available; building charges may apply.
Location in West Surabaya
Benson Tower is in the Pakuwon Mall complex, Lontar, West Surabaya. The location puts shopping, restaurants and entertainment close to your apartment.
- Ciputra Golf Club: approximately 6.5 km (4.0 mi)
- Pasar Turi Station: approximately 11 km (6.8 mi)
- Gubeng Station and Submarine Monument: approximately 12 km (7.5 mi)
- Juanda International Airport: approximately 21 km (13 mi); travel time varies with traffic
Find more local ideas in our Surabaya Travel Guide.
Traveller Review Award 2026
Booking.com recognised this apartment with an 8.5/10 award score in 2026. Live guest ratings can change.
Check-in and house rules
Arrival
- Check-in after 15:00; check-out before 12:00 noon.
- Send a digital copy of a valid ID or passport before check-in and follow the arrival instructions from Guest Support.
- Only registered guests may stay; maximum four guests.
- Keep the key and access card safe. Replacement for loss: IDR 500,000.
During your stay
- No parties or events. Quiet hours: 22:00–08:00.
- No smoking indoors. Balcony smoking only; close the door and dispose of cigarettes safely. Indoor smoking penalty: IDR 5,000,000.
- Parking is available; ask building staff about charges.
Responsible electricity use
Turn off lights, air conditioning and appliances when unused. When the water heater runs at full capacity, switch off all AC units; at half capacity, one AC unit may stay on. You can switch the AC back on after using the heater. Read our green living guide.
Contact Le Ciel Hospitality
For arrival help and property questions, WhatsApp our Personalized Services Guest Support team at +62 818 0345 7000.
Explore other Le Ciel Hospitality stays in Indonesia.
Plan your stay
Choose your dates and party size. Maximum 4 guests; confirm the current bed setup on the booking page.
